Camp Kiwanee Review

August 29, 2009

Let me start at the beginning, with the next time we went to Camp Kiwanee after our initial viewing of the place.  Our final venue visit went all right.  We headed down to the camp a few weeks prior to our wedding day and talked with the caretaker again.  When we got there, he wasn’t around, having forgotten about our meeting.  Sigh.

But when we found him, we told him about our plans, our setup ideas and everything.  He didn’t take any notes, just requested that we email him all the information.  I don’t know if he didn’t take notes because he forgot about our meeting and didn’t bring a notebook, or because he doesn’t generally take notes for these sorts of events, and prefers to let the couple handle everything.  I didn’t ask.  Oh well.  We talked about everything, and then we found out that Camp Kiwanee in fact does not allow candles.  On our first visit to the camp, the caretaker (the same one!) told us they did allow candles.  It wasn’t a big deal — our decorations didn’t center around candles or anything, so it wasn’t like our plans were ruined.  We also found out that the caretaker and his helper had planned to be around for the entire day, which isn’t what we were told initially.  We thought the caretaker would have to be elsewhere, celebrating Father’s Day with his family, which is what he told us over the phone at some point in the last month.  So yay for having a caretaker there all day, boo for the unnecessary stresses our conversations caused.

We got home, put together our plans for our wedding day and emailed them to the caretaker.  Of course, we didn’t know what kind of plans he wanted exactly, so we made a floor plan, we made a list of duties and who they were assigned to, we made a list of all the vendor information, our contact information, timelines, etc.

Then the big day.  When we arrived, the caterers were already there, setting up everything, as was the caretaker and his helper.  Thank goodness.  The caretaker looked harried, but he handled the setup with the help of his helper and our friends.  As far as I can tell, this went according to plan-ish.  I was sequestered away, trying to rid myself of a migraine, so I didn’t get a first-hand view of everything.

Then the wedding started.  We got married.  We took pictures.  We sat down to eat.  And somewhere in there, the caretaker and his helper left.  Just…left.  As in, they didn’t feel the need to stick around and make sure everything went smoothly.  They were gone for at least four hours and possibly more.  They came back in time for cleanup, but it was disconcerting to be at Camp Kiwanee with ZERO CAMP KIWANEE STAFF.

After we ate and danced and talked, people started leaving and we started cleaning up.  The caretaker gave us our parking permits and we distributed them to our friends, and that was that.  Except it wasn’t.  At our first meeting with Camp Kiwanee, we were told we could get back into the kitchen on the morning after the wedding so that we could all cook breakfast together.  About a week before our wedding, they told us we couldn’t.  Sorry!  To make up for it, they gave us a $30 Dunkin’ Donut gift card.  So we thought we’d be able to get in in the morning, store all our leftover food, cook for everyone and then leave, but it didn’t work out that way.

And that really was that.  On the whole, Camp Kiwanee performed just okay.  I wouldn’t expect much more from a venue at the price we got it for, but I was at least expecting that the caretaker would stick around for the whole day.  In summation, I’d say if you’re going to get married at Camp Kiwanee, be organized!  Have everything you agree on written out and signed by everyone, have all your plans written out so that you can show them to everyone, make lots of lists, and get help.  Have one of your friends act as the Day Of Coordinator.  Try not to deal with the woman in the Camp Kiwanee office as much as possible, and go into this with your eyes open, because they are not going to be organized on your behalf.  They just provide the place.  You do the rest of the work.

Entry Filed under: wedding. .

1 Comment Add your own

  • 1. Jim Flanagan  |  October 23, 2009 at 9:00 am

    Thank you so much for this feedback on your rental experience at Camp Kiwanee. As the Caretaker, I feel that I should defend some of these comments that have been made about your day & days leading up to your wedding day.

    We have had some staffing illnesses over the last year. Our message on the answering machine does indicate that we have had some problems of late. I am not going to make excuses for the reasons why we had a disconnect on our meeting, or why Breakfast was not available to you the next morning. We felt terrible about the camp being unavailable to you for breakfast; that we caretakers pitched in from our pockets to give you a $30.00 gift card to Dunkin Donuts.

    As for the camp facility itself. The camp is a place where weddings are custom to how you like. It is not a full service rental facility. We do not have a full time staff that coordinates every minute of the day. This would be the reason we do not take “notes”. We are not there to decorate the camp for you. We are there to set up the tables, chairs, open the camp up to caterers, bar service, DJ’s etc. When I asked you to email me the details – these were the details I was looking for. A floor plan, set-up times, etc. If this was unclear to you in anyway, I apologize.

    We work very closely with the bar service. While they may not be Camp Staff, they are the eyes and ears of the camp while the caretakers are not on site. They have my direct contact information as would the caterers, should there be any problems during your function. I often get several calls from the caterers with questions on how to run the dishwasher, or where to find things. I live about 1 mile from the camp and during functions, we always have someone on call at all times. So, while we may not be on the property – we are available. We stay until the function is running & come back before it ends. There are times when we may be there for the whole function – if we are working on projects elsewhere on the premises. We also would not “just leave” without letting someone know. We would tell the bride, groom, a parent – in this case, we spoke to the Best Man, as the bride & groom were busy. We let them know that we are leaving & that the bar service and/or caterer can get a hold of should they need anything.

    Camp Kiwanee prides itself on being extremely flexible with our renters. There are few items that unfortunately we cannot allow, candles are one. The Camp is on the State of Massachusetts Historical Register. Due to the States laws and Fire codes; we do not allow candles. When we tell our potential renters this – we always suggest the flameless candles.

    We host dozens of wedding per year at Camp Kiwanee. I have to say, this is the first in negative feedback. We often send surveys to brides after their big day & that has always been very positive. We also find that we book new weddings from past weddings. Weddings at the camp are on the rise; due to that rise, we have hired a wedding coordinator for the camp. We hope that she will bring more to the big day.

    I apologize if you feel that your experience at the camp was not what you expected. I try to set expectations at the time of tours with honesty. We feel that our relationships with our caterers and bar service, make us a facility that runs very smooth and one that allows our renters to have the flexibility they come here for.

    Sincerely,

    Jim Flanagan
    Caretaker, Camp Kiwanee

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You've reached the notes of a migraineur on the quest to find the things that keep me sane. If you know anything about migraines, you know the first thing to go is chocolate. I also happen to be an avid feminist with a penchant for being crafty, cooking, activism, playing the piano and writing. I started this blog to help me get rid of the weekly migraines that have been showing up in my life for the past 2+ years. Is it working? We'll see. I usually post in time for lunch on weekdays.

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